Payment and Shipping
EU Germany
Parcel service provider: DHL (Standard) | GLS (Standard)
Payment method: DHL & GLS cash on delivery possible
∅ Delivery times: DHL approx. 1 - 3 working days | GLS approx. 1 - 3 working days
Shipping costs Standard & Packstation Shipping: DHL 5,50 € | GLS 8,40€
Free shipping from: DHL 150,00 €/net | GLS 250 €/net
DHL Express & Express Saturday: Within Week 17,00€/Net | Saturday 40,00€/net
EU Austria
Parcel service provider: DHL (Standard) | GLS (Standard)
Payment method: DHL & GLS cash on delivery possible
∅ Delivery times: DHL approx. 2 - 7 working days | GLS approx. 2 - 5 working days
Shipping costs: DHL 9,24 € | GLS 10,92€
Free shipping from: DHL 150,00 €/net | GLS 250 €/net
EU Poland, Netherlands, Belgium
Parcel service provider: DHL (Standard)
Payment method: DHL cash on delivery possible
∅ Delivery times: approx. 2 - 4 working days
Shipping costs: 9,24 €
Free shipping from: 150,00 €/net
EU Zone 1
Parcel service provider: DHL (Standard)
∅ Delivery times: approx. 2 - 4 working days
Shipping costs: 14,43 €
Free shipping from: 250,00 €/net
EU Zone 2
Parcel service provider: DHL (Standard)
∅ Delivery times: approx. 2 - 8 working days
Shipping costs: 16,40 €
Free shipping from: 250,00 €/net
EU Zone 3
Parcel service provider: DHL (Standard)
∅ Delivery times: approx. 2 - 11 working days
Shipping costs: 17,62 €
Free shipping from: 250,00 €/net
Non EU Zone
Parcel carrier: DHL (Standard)
∅ Delivery time: approx. 4 - 15 working days
Shipping costs: 29,89 €
Non EU Zone Switzerland & Liechtenstein
Parcel service provider: DHL (Standard)
∅ Delivery times: approx. 2 - 3 working days
Shipping costs: 25,00 €
Free shipping from: 400,00 €/net
EU Zone 1:
Austria, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic.
EU Zone 2:
Andorra, Great Britain, Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden.
EU Zone 3:
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal
Romania, Cyprus
Non EU Zone:
Switzerland, Liechtenstein, Norway, Ukraine, Albania, Bosnia, Iceland, Moldova, Serbia, Montenegro, Macedonia, Belarus
In rare cases, there is a possibility that there may be delivery delays for international shipments from our shipping partner. This means that a grace period will be added to the standard delivery time.
If this should happen to you, we are of course always ready to help you so that the package arrives as soon as possible. You can find the contact details in our imprint.
DHL waiting time within Europe 5 days
DHL waiting period non-European 10 days
Within Germany you can choose "DHL Express" as shipping method. This service can only be used from Monday to Friday. For express deliveries, the goods will be delivered the following day (Mon. - Fri.), provided that the order is received by 2 pm. (Only prepayment is possible as a payment method, which must also be received by 2 p.m. on the same day).
Please note: At peak times, particularly around public holidays (especially in the run-up to Christmas), these conditions can become even stricter. The order must then usually be received earlier in order to be accepted by the shipping company as an express delivery. More information on this can be found in further notes in our online shop and other communication channels.
Within Germany you can choose "DHL Express Saturday Delivery" as shipping method. This service can only be used on Fridays. With Express Saturday Delivery, the goods will be delivered the following day (Saturday), provided that the order is received by 2 pm on Friday. (Only prepayment is possible as a payment method, which must also be received by 2 p.m. on Fridays).
Please note: At peak times, particularly around public holidays (especially in the run-up to Christmas), these conditions can become even stricter. The order must then usually be received earlier in order to be accepted by the shipping company as an express delivery. More information on this can be found in further notes in our online shop and other communication channels.
Domestic deliveries (Germany) are made within 1 - 3 days, unless another delivery time has been specified for the respective item. International deliveries will be delivered within 3 - 7 days after conclusion of the contract after the date of receipt of payment.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time.
In case of self-collection, the goods will be ready for collection one hour after receipt of the order. If an item is not in stock, we will inform you immediately by e-mail. In this case, no shipping costs will be charged.
2.01 Prepayment
Note: After order completion an additional e-mail with our bank details will be sent (may take up to 5 minutes). As soon as the payment is received, the order will be shipped as soon as possible.
Countries: Worldwide
2.02 Cash on delivery DHL (Only for business customers)
Note: Cash on delivery orders can only be picked up at the post office. The letter carrier will drop a collection card in the mailbox, which must be shown when collecting the goods.
Countries: Germany (plus cash on delivery fee: DHL 6,66 €), Austria, Poland, Netherlands and Belgium (plus cash on delivery fee: DHL 8,60 €)
2.03 Cash on delivery GLS (Only for business customers)
Note: Cash on delivery orders can only be picked up at the post office. The letter carrier will drop a collection card in the mailbox, which must be shown at the time of collection.
Countries: Germany (plus cash on delivery fee: GLS 8,60 €), Austria (plus cash on delivery fee: GLS 15,50 €)
2.04 PayPal
Note: After selecting the shipping and payment method in the order completion, you will be automatically redirected to the page of the payment service provider for prepayment.
Countries: Europe-wide
2.05 SOFORT Bank Transfer
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Countries: SEPA area
2.06 Credit card
Note: After selecting the shipping and payment method in the order completion, you will be automatically redirected to the page of the payment service provider for prepayment.
Countries: Europe-wide
2.07 Klarna Pay Now
Note: After completing the order, you will be automatically redirected to the payment service provider's website for a credit check. The instalment payment is spread over 3 to 36 months. The payment service provider will send an additional e-mail with the bank details for the instalment payment. Please do not transfer the instalment payment to the bank account of Body Cult GmbH!
Countries: Austria, Belgium, Finland, Germany, Norway, Denmark, Spain, Portugal, Italy
2.08 Klarna Pay Later (Purchase on account)
Note: After completing the order, you will be automatically redirected to the payment service provider's website for a credit check. The payment period varies depending on the country. The payment service provider will send an additional e-mail with the bank details for the transfer of the invoice amount. Please do not transfer the invoice amount to the bank account of Body Cult GmbH!
Countries: Austria, Finland, France, Belgium, Netherlands, Sweden, Norway, Denmark, Spain, Portugal, Italy
2.09 Klarna Slice It (Payment by installments)
Note: After completing the order, you will be automatically redirected to the payment service provider's website for a credit check. Payment by instalments is spread over 3 to 36 months. The payment service provider will send an additional e-mail with the bank details for the instalment payment. Please do not transfer the instalment payment to the bank account of Body Cult GmbH!
Countries: Austria, Finland, Germany, Netherlands, Sweden, Norway, Denmark
2.10 Apple Pay
Note: No additional fees are charged for Apple Pay. Payments processed via Apple Pay will only be charged to the debit or credit card used for the payment. Apple Pay is available after a check of the device on which the order is made, provided it is an Apple device.
Countries: Worldwide
2.11 EPS
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Austria
2.12 iDEAL
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Netherlands
2.13 Bancontact
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Belgium
2.14 KBC/CBC Payment Button
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Belgium
2.15 Belfius Direct Net
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Belgium
2.16 Przelewy24
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Poland
2.17 Cash payment
Note: Collection only in our branch in Günzburg (Bavaria). EC payment is possible from 50,00€/gross.